Product Maintenance and Support
After the product has been developed, Softvelopers helps its clients to maintain the software in sync with internal and external requirements. For this purpose, Softvelopers develops an individual Maintenance and Support program for each product released, taking into consideration the spectrum of services necessary for a client. This is an optional program designed to ensure long-term, seamless and economical software operation.
The benefits of the Maintenance and Support Program:
- Discounts for implementation of additional customer’s enhancements at exclusively affordable prices.
- Personalized service from a professional technical support group.
- Priority technical support for software configuration assistance.
- Timely problem resolution.
- Prompt notification and access to last-minute software updates and new software versions being released.
Additionally, Softvelopers provides after-release product training. Such programs are aimed at providing tips, tricks and additional techniques for how to use the product effectively and to the utmost. The schedule, duration and location of such training are negotiable.
